C A S E S T U D Y

IVALO

Discover how carriboo optimised IVALO’s European deliveries to save over 50% on their annual shipping costs

scroll

The Challenge

Due to the complexities of being a marketplace (collecting from and delivering Europe-wide) IVALO had come to rely on some reseller rates in order to best optimise their shipping costs.  However, the rates kept increasing over time, and IVALO had little power over the account as they weren’t the ultimate account holder.

  • Lack of control
    Over the rates and the increases, with little ability to renegotiate any part of the contract

  • A growing need to protect and improve Gross Margin
    while maintaining an excellent international customer delivery experience

  • A desire to explore…
    It had been some time since the last carrier review, and there was a desire to find a more sustainable carrier option.

In order to move away from the reseller rates, IVALO needed a partner who had existing leverage with their carrier contacts in order to access rates that they wouldn’t have obtained on their own

“carriboo helped us to decrease our logistic costs by more than 50%!   We were using a number of different carriers and contracts and had a lot of pricing pressure. We started working with carriboo knowing they had a lot of experience working with the complexities of the marketplace model. The project completely exceeded my expectations I was hoping 10% cuts on rates, but rather got 50%+!

Matti Lamminsalo
CEO - IVALO

The Engagement

In mid-2024 carriboo began with a no-cost discovery phase, designed to assess whether our logistics and carrier-pricing specialisms could deliver meaningful commercial impact. Following discovery, the project moved into a phased engagement, working closely with IVALO’s CEO to:

  • Refine operational and commercial requirements

  • Align delivery performance expectations with cost objectives

  • Design a robust, data-led tender strategy

From this foundation, carriboo led a comprehensive tender review, engaging alternative carrier partners that we believed could support IVALO’s business aspirations and international growth ambitions

The Solution

carriboo conducted a full end-to-end analysis, examining:

  • Transport costs

  • Fuel, demand, and ancillary surcharges

  • Geographic and service-level variations

Using carriboo’s bespoke data analysis techniques and benchmarking informed by our experience across a wide range of high-volume shippers, we built a detailed commercial view of IVALO’s true cost drivers

The outcome was the presentation of two viable carrier solutions, both being potential new partners

Each option delivered significant cost reductions, while allowing IVALO to tailor delivery performance to the standards expected by its international customer base

Pricing negotiation was central to the process, supported by detailed rate-card validation and, where required, technology integration considerations

If you’re wondering, “Are my shipping costs too high?”  I would recommend dropping a note to carriboo, their no-nonsense approach will quickly identify if you have saving potential.”

Matti Lamminsalo
CEO - IVALO

The Results

The selected solution delivered:

  • 50%+ reduction in carrier costs

  • IVALO’s opportunity to move away from reseller rates and to take control of their own customer relationships

  • The chosen outcome was switching to a road-based solution which provided a more sustainable option for IVALO’s clients (moving away from air) with little or no impact to client promise

A FINAL WORD FROM CARRIBOO

If you recognise any of these challenges, drop us an email or call us. We’ll be totally frank about whether we can help, and we’ll share practical guidance on where to focus on both potential cost savings and delivering the best-in-class delivery service for your customers.